Shipping Policy

We know how exciting it is getting new gear so we do our best to get it to as quickly as possible...

Free shipping to anywhere in Australia on all orders >$100. Orders <$99.99 flat shipping fee of $12.50

Delivery

Orders will be processed within 1 working day (Monday - Friday).

Most orders should be received within 2 working days for most East Coast destinations and greater Melbourne and Brisbane. Shipments to regional areas or other states within Australia should take approximately 2-5 working days. Some more remote locations might take a bit longer.

Shipping times are estimates and we can't be held responsible if the items ordered won't arrive in time (e.g. before Christmas or planed travel date)

Please note, we can only sell to customers with Australian residential or verified commercial addresses. We cannot ship to any freight forwarders or sell to anyone who is believed to be trans-shipping. Any orders suspected of using this method will be cancelled and refunded.

Depending on the size of your item and the location we use a mix of courier services and Australia Post for the shipment . For delivery by courier a signature is required on receipt, so please make sure you provide a delivery address that is attended during regular business hours.

In the unlikely event that we do not have the item you ordered in stock we will try to order it in for you especially. In this case we will contact you by e-mail or phone within 48h to advise you of the expected delay on your order, or to discuss alternatives if we are unable to get the item in for you.

Click & Collect

We also offer "Click and Collect". As soon as your order has been picked we'll send you an email confirming that your order is ready for pick up. Normally this should be within 4 hours of you placing an order. If you haven't yet received this email it means that we haven't had a chance to pick your order yet. If you're in a real hurry please call the store directly on 9639 1000 and someone will try and help you out. 

Do you Ship Internationally? 

No we don't. Due to agreements with suppliers we can not ship internationally.