Shipping Policy

We know how exciting it is getting new gear so we do our best to get it to as quickly as possible...

What is the shipping cost?

  • Order Value >$100: Free Shipping
  • Order value: <$50 shipping fee = $10.00
  • Order value: $50 to $99.99 shipping fee = $5.00


Orders will be processed within 1 working day (Monday - Friday).

Most orders should be received within 2 working days for most East Coast destinations and greater Melbourne and Brisbane. Shipments to regional areas or other states within Australia should take approximately 2-5 working days. Some more remote locations might take a bit longer.

Shipping times are estimates and we can't be held responsible if the items ordered won't arrive in time (e.g. before Christmas or planed travel date)

Please note, we can only sell to customers with Australian residential or verified commercial addresses. We cannot ship to any freight forwarders or sell to anyone who is believed to be trans-shipping. Any orders suspected of using this method will be cancelled and refunded.

Depending on the size of your item and the location we use a mix of courier services and Australia Post for the shipment . For delivery by courier a signature is required on receipt, so please make sure you provide a delivery address that is attended during regular business hours.

In the unlikely event that we do not have the item you ordered in stock we will try to order it in for you especially. In this case we will contact you by e-mail or phone within 48h to advise you of the expected delay on your order, or to discuss alternatives if we are unable to get the item in for you.

Click & Collect

We also offer "Click and Collect". As soon as your order has been picked we'll send you an email confirming that your order is ready for pick up. Normally this should be within 4 hours of you placing an order. If you haven't yet received this email it means that we haven't had a chance to pick your order yet. If you're in a real hurry please call the store directly on 9639 1000 and someone will try and help you out. 

Same Day Delivery

Within the Sydney Metro region we now also offer same day delivery. All the shipping costs for this service are at the customers expense. To order same day delivery just select the same day service you require and the cost will be calculated and added to the total amount for the order. 

We offer two types of same day delivery 

Regular Service: In order to ensure same day delivery the cut off time to place an order using this option the order must be received before 11:30am. For any orders placed after 11:30am the delivery will be scheduled for as early as possible on the next delivery day. Please note regular same day delivery can't be ordered on Sunday. 

VIP Service: In order to ensure same day delivery the cut off time to place an order using this option then the order must be placed before 3pm. Any orders placed after 3pm the delivery will be scheduled for as early as possible on the next day delivery day. Deliveries can be made on Sunday. 

Once your order has been picked up then our delivery partner will automatically send you SMS & email tracking details with live tracking of your order available. 

PLEASE NOTE that to order same day delivery someone will have to be home to accept delivery and sign for the order. If no one is home to accept delivery and the item is returned then Elevation107 is not responsible for a second shipping cost for any failed delivery. 

Do you Ship Internationally? 

No we don't. Due to agreements with suppliers we can not ship internationally.