Returns & Exchanges

If you are not satisfied with your online or phone order of any full price item, you have the right to return that item for exchange or store credit within 30 calendar days from the date of invoice.

Reduced sale items cannot be refunded if you change your mind.

Before you return an item you must get in contact with us by phone (02) 9639 1000. The return address is 

12 Old Northern Rd, Baulkham Hills 2153, NSW

All returning merchandise needs to be unused, in saleable condition with all labels and tags attached and in original packaging. We reserve the right to refuse the return of items that are not in original condition.

Delivery costs cannot be refunded as costs are consumed at the time of invoice.

You are responsible for the return or exchange freight charges. Please ensure sufficient postage of the return. We will not accept returns where the postage is not paid. We will only refund return freight costs if we have made a mistake or if the product is faulty.

Elevation107 cannot be held responsible for any merchandise that is damaged, lost or stolen while being shipped back to us. Therefore we suggest that you use an insured service or a service that requires a signature on delivery like registered post.

 

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Xmas Gift Ideas

NEED SOME GIFT IDEAS FOR THAT SNOW LOVING SOMEONE IN YOUR LIFE?

We know Xmas comes but once a year and working out what to buy a loved one can be tough. So, if you're struggling for ideas we've put together lists from some of our favourite gear. Basically, stuff that we'd love to see under the Xmas tree.


Don't forget we offer FAST, FREE EXPRESS SHIPPING on ALL orders (no minimum amount to spend) to anywhere in Australia. 
 
Also, if they don't like what you've bought or if it's the wrong size then send it back and swap it over for something else. No problem at all. 
 
If you want your purchase, gift wrapped we'll even do that for you! Just leave a comment for Santa when you place your order that you want one of his Elves to gift wrap your item for you and we'll even do that as well!
 
Xmas shopping with us couldn't be easier!


Pre-Xmas Sale

SALE STARTS THURSDAY 13TH DECEMBER | ENDS MIDNIGHT 16TH DECEMBER

We love this time of year so to share the spirit of the season we're having a Pre-Xmas sale! The sale starts THURSDAY 13th December and ends on SUNDAY16th December at Midnight. 
 
During the the sale you get an extra 10% off storewide. Yep, an extra 10% off and that includes already discounted items! 
 
Our store is bursting with amazing new 2019 gear so if you're still looking for that last minute Xmas gift or just need something new for yourself then check it out.
 
To get the extra discount at checkout just use the code: Santa
 
We love seeing you in-store so this sale also appies to in-store purchases. If you want to shop in-store then just mention the Pre-Xmas sale and we'll give you the same deal! Easy!

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