Returns & Exchanges

If you are not satisfied with your online or phone order of any full price item, you have the right to return that item for exchange or store credit within 30 calendar days from the date of invoice.

Reduced sale items cannot be refunded if you change your mind.

Before you return an item you must get in contact with us by phone (02) 9639 1000. The return address is 

12 Old Northern Rd, Baulkham Hills 2153, NSW

All returning merchandise needs to be unused, in saleable condition with all labels and tags attached and in original packaging. We reserve the right to refuse the return of items that are not in original condition.

Delivery costs cannot be refunded as costs are consumed at the time of invoice.

You are responsible for the return or exchange freight charges. Please ensure sufficient postage of the return. We will not accept returns where the postage is not paid. We will only refund return freight costs if we have made a mistake or if the product is faulty.

Elevation107 cannot be held responsible for any merchandise that is damaged, lost or stolen while being shipped back to us. Therefore we suggest that you use an insured service or a service that requires a signature on delivery like registered post.

 

Blog

Trade Show

OUR RETAIL STORE WILL BE CLOSED ON THE 8TH & 9TH OCTOBER

We're closing our retail store on the 8th & 9th of October as we are taking the team to attend the Snowsports Industry of Australia annual Trade Show in Canberra. This is where we get the opportunity to check out all the latest and greatest gear that will be in store for Winter 2019. 

Our online store remains open 24/7 any orders placed online on the 8th & 9th October will ship on 10th October. 

 

 

 

Where have we moved to?

WHERE HAVE WE MOVED TO? WHERE CAN YOU PARK?

Our new shop is not too far from where our old shop was and we are now located at 12 Old Northern Rd, Baulkham Hills. Our new shop is more than double the size of our old shop so we'll be carrying more stock which means a bigger and better range at our every day lower pricing and we hope to continue to be your one stop snowboard, snow ski and skateboard store (with an expanded skate section and a halp pipe). Our new store is conveniately located about 500m off the M2 Motorway and there is plenty of free off street parking across the road or behind the store (click here for parking details).

Instagram

everydaylowerprices